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Sent: Monday, September 24, 2012
Subject: Thank you!
Alaina,

First thank you for the nice note you mailed to me. It was not necessary but certainly appreciated. Second, a BIG THANK you for your help in facilitating our purchase through Griffin & Howe. We picked up the Beretta on Saturday from Collectors Firearms, and headed to the range.

We had a pretty big learning curve purchasing online, as it was our first time, and appreciated YOUR patience with us. You made the whole process pain-free.

Justin was very pleased with the gun in both performance and the quality of the wood that it has. If I am ever in the NE area, I will certainly stop in to visit your store, and if you find yourself in the Houston area, you can be assured that there is an open dinner invite for you down here.
Again, Thanks
Jeff K, Houston, TX


Sent: Monday, June 18, 2012
Subject: Fathers Day shootout
Hey Paul,

Finally got that new 16ga RBGG out to put some rounds thru it. What a great gun, fine balance and points well, really knocks the birds down.
Thanks again for all your help. The case is also great.
Best Regards, Clark


Sent: Saturday, June 16, 2012
Subject: "Sweet 16"
Paul,

just shot the G&H 16 ga.
Thank you very much for your exceptional help and suggestions.
This gun shot incredibly well!
In fact, if I could consistently shoot this high maybe you could name a line of accessories after me (joke).
Your knowledge and expertise is invaluable.
MB


Sent: Wednesday, June 06, 2012
Subject: Atkin Grant and Lang
Paul,

Thank-you Paul. My Dad always said that your organization was absolutely the Tops.
John


Sent: Saturday, May 19, 2012 6:14 PM
From: PGCA Forums


Fritz: Also, there is quite a bit of information that can sometimes be obtained from Griffin Howe on guns sold by Abercrombie & Fitch, Von Lengerke & Detmold and Von Lengerke & Antoine that may not be in the SB. Go to www.griffinhowe.com/research-main.cfm to see if your gun is there.
Best Regards, George
George L., PCGA Member
----

Mr. Beach is a serious researcher who is interested in adding to our research files.
Thanks, Bob.
Bill M., PCGA Lifetime Member since 2nd Grade
----

Whenever I have sought a research letter from Bob Beach, whether a Parker or another gun, he has always provided me with a whole lot more information than I ever expected.
Dean R., PCGA Lifetime Member
----

Thank You Bob! You Are A Class Act! Best Regards, George
George L., PCGA Member


Sent: Tuesday, May 8, 2012 02:15 AM
Subject: Thank you!
Gentlemen,

I am communicating with you to express my satisfaction on my most recent acquisition of two Dakota rifles from Griffin & Howe.
A retail transaction that usually ends at the cash register, at Griffin & Howe it continued with fine gunsmithing and expeditious, complimentary fine tuning at the Hudson Farm facilities under the initiative, supervision and personal time of Jim Kromka.
Jim not only introduced me to an unparalleled customer experience but to your extended family of firearms and outdoor enthusiasts of which I now feel a member of.
This level of service has enhanced the sentimental value of my new firearms and will forever play a role in the pursuit of my childhood dream of hunting Africa and the African lion.
Very truly yours, PGL


Sent: Friday, March 16, 2012
Subject: Arrieta Repair
Hi Paul,

barrels arrived yesterday—all in fine order. Your gunsmithing team did an outstanding job!! Wanted pass along my thanks and appreciation.
Gil


Sent:Friday, March 9, 2012 9:35 PM
Subject:Re: An inquiry regarding your GunsInternational.com listing #100235846
Paul,

Received the rifle today and I am very happy with it and the service I received from your store.
Thanks, Bill P.


Sent: Wednesday, January 25, 2012 1:28 PM
Subject: mount bases
Paul,

Yesterday, Tuesday, UPS delivered two bases to my home. They are precisely what I wanted and feared I could not get. To say I am grateful is to understate how I feel. I am most grateful, relieved, and very impressed with the actions you have taken.
I am an old man who used Jaeger mounts when Paul Jaeger was in Jenkinstown PA. When I came to Alaska in 1950 I became good friends with Hal and Julie Waugh, he being the well known Kodiak bear guide. Hal used G&H mounts exclusively and influenced my choice of mounts.
Obviously I have not used your mounts during the last decade, but I am happy to discover that your firm has retained its integrity and high level of service. I can assure you that I will not miss any opportunity to extoll your firm's high standards and the quality of your products. If you are coming to the state and I can be of any service to you, please give me an opportunity to help. I live on the Kenai Peninsula in the heart of good fishing.
Cheers, Dave C.


Sent: Wednesday, December 28, 2011 6:24 PM
Subject: Happy Customer
Paul,

Just an email note to let you know I tried out the San Remo Krieghoff 4-barrel set today at my gun club. I am very pleased with it. It is in top mechanical condition and was described accurately by you when we first spoke on the phone. Thank you. Griffin & Howe and I are off to a great start - thanks in no small part to your involvement.
Michael D.



Sent: Tuesday, October 25, 2011
Subject: Winchester Grand European
Paul,

I received a call from the local firearm dealer that the Winchester Grand European had arrived. This is my first purchase of a used firearm without examining it in person, so I was a bit concerned. I am very pleased with the purchase. The condition of the firearm is even better than described. My firearm dealer was also very impressed with its condition and remarked, "Well you did buy it from Griffin and Howe".
Thank you, and I hope to do more business with you in the future.
Sincerely, Vincent



Sent: Friday, August 19, 2011
Subject: Mauser
Hi Paul,

I received the stock yesterday and I am really happy with the results.
It is a pleasure to business with a company like yours. We will definitely have future business. Thanks for your help and professionalism.
Larry



Sent: Wednesday, July 27, 2011 1:40 PM
Subject: Griffin & Howe Rifle # 2349
Paul,

I trust all is well. I recently received my G&H rifle (#2349) from Willoughby McCabe which is where I asked you to ship it. I purchased the rifle from G&H the fall of 2010. Prior to shipment I asked G&H to perform some repairs.
The work performed by your Company was outstanding. I was very pleased. I also appreciate your initial assistance with the purchase of the rifle along with your views as to the repairs and how the finished product would look once I received the rifle. Tough to visualize over the phone but you made it easy.
Again Many Thanks and Have a nice summer.
BM



Sent: Wednesday, July 13, 2011
Subject: Re: new gun listings
Paul,

The big red new feature on the website is a stroke of genius. As a gun buyer I'm not so much interested in what has been in inventory, I'm interested in what just came in and that feature allows a person to quickly scan thru the entire inventory. It takes two minutes to scan everything. Clients can do it daily but it's crucial that it's maintained and updated properly.
J.R.


Sent: Wednesday, June 15, 2011
Subject: Re: Pre 64 Model 70 - Reblue floorplate, trigger guard and install period correct red Winchester pad?
Paul,

Very nice job - just looks great.
Now my old M70 375 looks better than it has in 40 yrs - I think I'll keep it
KL


Sent: Monday, May 30, 2011
Subject: LOVE 'UM
Hi Paul,

Managed to get to Boston last weekend and pick-up the Browning 28g, and the Beretta 12g. - Both guns surpassed my expectations !! Lovely workmanship, great wood and perfect fit - I win all around !!
Thank you for all you did to make my bucket list of shotguns start coming to fruition.
I start a new series in 2 months and will be back for the perfect 20g to round out the collection.
Hope you are well and enjoy your summer...
Don't forget my current series which premiers June 21st, at 10pm on ABC - COMBAT HOSPITAL!!
Cheers, Michael


Sent: Tues, May 17, 2011
Subject: Jim Kromka
Mr. Bignell,

In these days of self service and sales people who just don't care, it is so great to find Jim Kromka. I pestered Jim for a week prior to purchasing the Winchester 21 that I wanted. He put up with me, answered my many questions and was the deciding factor to buy from G&H. I will certainly ask for Jim in the future.
Sincerely, Bill F.


Sent: March 16, 2011
Subject: RE: Export to Switzerland
Hello Shari,

Many thanks for the very professional, friendly and expeditious way YOU and G&H have handled that Jeffery double rifle. I hope I will in the future have the pleasure to deal with you and G&H again, it was a real pleasure. With the Jeffery I closed one more position in my wish list in special double rifles between 1890 and 1945.
Could you recommend anyone at G&H with whom I could speak about it, in case something comes up on your side of the pond? G&H had a nice Jeffery 8 bore a while back, I was too slow then, it must have made another person happy...
Thanks for all, I will notify you once the Jeffery arrived in Switzerland.
Best personal regards, Patrick


Sent: March 11, 2011
Subject: Shipping Berettas to Green Top Sporting Goods
Shari,

That sounds great. Thank you once again for all yours’ and William’s help expediting the import. It was a pleasure dealing with you both.
Kind regards, David R.


Sent: March 9, 2011
Subject: David Builder

Mr. Builder came in today to drop off a gun to have scope mounted (as he has done through Griffin & Howe before) and said was very impressed and pleased with the quality of the work that comes out of the shop.

His scope was mounted perfectly, direct center, with no adjustments needed for windage due to the great work done.
B. Chapman


Sent: February 19, 2011
Dear Mr. Chapman:

My Browning Continental SER # 177PM----- should be arriving on Monday. As discussed, I would ask that your most trusted gunsmith examine the weapon as thoroughly as possible. Of particular interest of course are the bores. Your advising me as soon as the item arrives would be greatly appreciated.

I also wanted to compliment Ms. Shari Buchanan. She has provided me impeccable customer service. Having served as a manager for years myself, I submit my observation that G&H is lucky to have an employee with that level of commitment to her work.

Thanks again for agreeing to take a scrutinizing look at the gun.
Respectfully, JM,
Regional Platform, Kandahar Airfield


Sent: January 22, 2011
Mr. Bignell,

Cycles of life. About a dozen years ago, I got a yen for a side by side. Why? Who knows! I found the Griffin & Howe website ( http://griffinhowe.com/ ) and called them. Admittedly, I was a bit intimidated by calling such a prestigious firm. I was half expecting to get blown off. Nothing could have been further from the truth. The gentleman I spoke to was helpful and counseled me on selection as best as one could over the phone. I made a purchase. I bought a “LePage” which is a Belgian double. When he found that I was going to London for the military, the “salesman” arranged for me to visit that holy of holies………”Purdey”! Needless to say, did not make a purchase there. However, they were polite and accommodating to a party they knew was not a buyer. A few months later, I discovered that the person to whom I had been talking to at G&H was now the head of the company. Here I thought I was just talking to a very good salesman.

I guess the lesson to be learned from my Griffin & Howe/Purdey experience is not to hesitate to contact these top of the line firms. Most of us expect them to be stuffy and condescending. That was not my experience. Though I would never wear a tie, highly shined boots, etc. when hunting, in the end, we are all hunters and gun folks. If G&H were closer, I would be there regularly. They have been around so long because, they know how to treat people and get you the best possible for your budget. I was very happy with my purchase. They have a great selection of used guns. For the record, I have no connection to that company. If only I did!

Maybe I will call and try to convince them to open a shop near me. I could retire to a life of working for them.
Gunman1104, Gun Values Board


Sent: December 1, 2010
Subject: Kudos
Mr. Bignell,

I wanted to take a moment to let you know about a great experience I had purchasing a shotgun from Griffin & Howe. I've been out of shooting for several years, and recently decided to get back into the sport. My intention is to become active in sporting clays and other target shooting. I've been shopping for a suitable shotgun for several months and have spent lots of time in big box stores, specialty stores, shows (including Vintagers) and on-line. I received lots of sales pitches, a surprising amount of indifference, but little assistance or usable advice. That changed when I stopped in the Bernardsville store last week and met Jim Kromka.

Jim did an absolutely outstanding job in walking me through what I should be looking for in a gun based on how I planned to use it, showing me what was available for sale, and actually listening to my questions and giving thoughtful, useful advice. I did not purchase a shotgun during my first visit. I returned the day after Thanksgiving and Jim again spent his time and energy in addressing my questions, showing me alternatives and fitting me to the right gun. As a result, I purchased a gun that was not one I had originally considered. I feel that I was well served and made a great purchasing decision. Jim wasn't pressuring me in any way - he showed me some great alternatives that I had not considered and as a result I'm enormously pleased with the outcome.

I'm not a New Jersey resident, so it is a bit of an effort to purchase a gun in NJ and ship it to Virginia where I reside. Jim and the staff at the store took all the effort out of that as well, located a FFL dealer in my area who would accept the shipment, and shipped the gun with no problems at all. As a result, I plan to continue to purchase any long guns and accessories that I buy in the future from Griffin & Howe, and hope that Jim will always be there to assist. He does a great job and I wanted you to know that.
Sincerely, T.E.D
Richmond, VA


Sent: Sun 11/28/2010 10:27 PM
Subject: Thanks

Kevin, a great 90+ minutes Saturday. I never knew I was left eye dominant, and I've been playing around with weapons as a user and a trainer for years...not shotguns mind you, but lots of direct fire systems from pistols to 120mm tank guns. I felt very comfortable in lesson 2; the things you taught me obviously burned in. The pointers you gave me on sighting and fixing technique in hunting will be invaluable.

Thanks for some terrific instruction. I'll let you know how it goes.
MCM


Sent: November 22, 2010
Hi Guy,

Just a quick note of thanks and appreciation. I wanted to tell you what a great experience I have had at the Shooting School.

Kevin Sterk has been extremely helpful in turning me into a competent shooter.

With his advise and instruction I have really started to improve, and have the confidence that when going to the range or a clays course, I have the knowledge and foundation to shoot well.

Christopher picked up these skills a lot faster than I did and I can't think of a better way to spendtime with my son! Really enjoying my Claremont!

Have a Happy Thanksgiving.

Best, Paul


Sent: Monday, November 08, 2010
Subject: Great work!
Paul,

The work you all do is impeccable and I appreciate the touches you put on my Holland and Hollands. We had a wonderful trip to Scotland.

Sincerely, A T



Sent: Thursday, September 30, 2010
Subject: THANKS FOR THE GREAT JOB ON MY M1 SCOPE MOUNT
Hi, Paul,

I got my M1 Garand barrelled action back from you today with your Griffin & Howe scope mount all complete, and I AM TOTALLY DELIGHTED! The scope I sent along with it for you to mount is dead center, left & right, up and down. I know that work took an hour or two after all your machine work on my M1 receiver. I'm a car collector as well as a gun collector. The headlight lenses in my Model A's were made by a glass company in NJ back in the '30's, and that company still make the same lenses today, in the same molds. In the car collecting hobby, we call these kinds of parts "living antiques."

Just like your Griffin & Howe scope mounts, which you made for Uncle Sam in WWII. I know you made about 20,000 of them then, and I'm glad to have a fine example of your company's "living antique" work in my home tonight. Thanks for your personal attention to my order, and I hope you will use my testimonial on your website or in your advertising to let the world know the kind of quality work you do.

Best Regards, J McC, MD


Sent: Wednesday, July 28, 2010
Subject: Round Body GG
To all,

Thank you for the rapid response. It is a pleasure to deal with G&H. I have been buying from you since I played hooky from prep school in the City and hung out in the gun room floor at A&F before they went on to sell clothing.

Best wishes, AB


Sent: Saturday, June 5, 2010
Subject: Winchester Model 100

I received the rifle yesterday and it looks great! I'm anxious to shoot it now. Thanks again for all of your help.
Regards, John C.


Sent: Thursday, March 18, 2010
Subject: Springfield Krag
Paul,

Thanks for the follow up! I also received a call about it this morning. Lot of effort on your troops part for a very small purchase attempt. I really do appreciate it!
-T.B.


Sent: Thursday, February 11, 2010
Subject: Winchester Model 12
Cliff,

Thank you very much for taking care of my Winchester Model 12, 20 GA.....I spoke to Phil Alcott just a few minutes ago and he told me the gun was just fine, we both learned about the "anti-slamming device" that was the culprit.....Although I feel a mite foolish, I never heard of this device before. It wasn't installed on the old 12ga Model 12 I had many years ago. Many thanks to you, Paul, Phil and the folks at Griffin & Howe...who helped me....

I did learn something new even at my age!!!!
-B.M.


Sent: Thursday, December 3, 2009
Subject: Thank you
Hi Paul,

I just wanted to thank you for your help and friendship. The little Purdey is really amazing I love it.
All my best, -S


Sent: Thursday, October 29, 2009
Subject: Thank you
Thank you everyone.

The Super Britte and Beretta 28 gauge arrived last week. We shot both over the weekend and they are great!
Thanks again, M.S.


Sent: Sunday, September 06, 2009
Subject: Beretta Silver Pigeon V

Please thank everyone at G & H for the professional and efficient manner in which my order is processed. From the gentleman who was working late and answered the phone after hours to the communication during the shipping all was first rate. I am very pleased with the gun and the price. I will definitely keep Griffin and Howe at the top of my list for future purchases.
Many thanks, M.C.


Sent: Thursday, July 23, 2009
Subject: My 3 guns
Mr. Chapman:

Thank you sir. I appreciate your quick response. As you may know these things are not the easiest things to affix to a Beretta. Much nashing of teeth during the reassembly process! But some good may have come out of it: I temporarily replaced both spacers with the C-65-DX cast-off & turns out I may like that setting better. We'll see once i receive the C-60-DX for comparison.
Best, JP


Sent: Friday, May 22, 2009
Subject: Repair work
Paul,

You guys did a really nice job. The stock work is as good as any I have seen; the checkering and coloring of the forend to the stock turned out beautifully.
Take care, KW


Sent: Monday, February 16, 2009
Subject: Top 10 Historic Businesses in the Somerset Hills Nomination
Hello,

Griffin & Howe has been nominated as one of the top 10 historic businesses in the Somerset Hills for an article that’s being prepared in conjunction with the Bernardsville News. We were wondering if you could provide a quote on being nominated and perhaps a quote for the piece. You can feel free to respond via email or give me a call directly. The final list will be tallied sometime next week and the results posted to the internet and the Bernardsville News.
Regards, B.B


Sent: Saturday, January 10, 2009
Subject: Nylon 66
Mr. Chapman,

I picked up my Remington nylon 66 today and wanted to say I am very pleased. It’s not everyday you can buy back part of your childhood for $125. Thank you for your excellent service.
Regards, G.M.


From the Parker Discussion Forum,
I received my Certificate today on my 20 ga Parker VHE from Robert Beach at Griffin & Howe. Never before have I received such a well done and complete work of provenance. As well as the Certificate of Disposition, another page of notes on the gun and buyer included the 1930 census with his name and family and a copy of the original ledger sheet showing the sale and cost.
It is a wonderful addition to my Parker.

L.S.



Dear Mr. Beach,
Thank you for your help. Yesterday I spoke with Mr. Chapman and then decided to buy the rifle.
Griffin & Howe has had a special place in my heart for more than four decades. When I was a teenager, I brought to G&H my grandfather's old and virtually valueless shotgun to you all. The gun had suffered from many years of neglect, my grandfather having died in the 1940s and with no one with any interest in firearms among his heirs except me. When it finally became mine, I took it to G&H asking for it to be saved from the scrap heap. Despite my age and the gun's lack of value, I was treated with courtesy and respect. Thanks to the skills and kindness at G&H my grandfather's shotgun was reborn. That fall I used it to get my first duck.

Thanks again for your help.

Respectfully, J.B.



David,
Right after receiving the Winchester Model 54 target that I bought from you, I telephoned to tell you that it was here and that I was most pleased with it. Joe took the message; I hope it was relayed to you. Again, I want to thank you for the time you took to answer all of my questions about the gun before the sale. I realize that a $500 gun deal isn't going to set any records at G & H, but you gave me the same treatment that I would have expected had I been dealing on a high-priced piece. I appreciate that!
I recently encountered a sporterized Krag rifle that appears to be a Griffin & Howe piece. Do you folks have records about guns built by your firm in the past that can be accessed to determine authenticity and information?
Sincerely,
David R. Kern


Hi Joe,
Hope all is well with you. Counting the days till I can break out the Arrieta again! Best money I ever spent. Thanks again for all your help. Joe, if you ever come across a Browning 16 ga. Uplander could you please let me know? I have both the 12 and 20, and would really like to get the 16. I know it was only made for a few years. I even had one in my hands and didn't buy it! That was a mistake. I appreciate it.

Tom Herb






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